Shipping Policy:
Purchases from Sarveda are shipped from our warehouse located in Kollegal, near Mysore, India, using reputable courier partners. Upon placing your order, please allow the following processing and delivery times:
* Most orders are processed within 1-2 business days, unless otherwise specified in the product description due to longer making times.
* Domestic orders within India are typically delivered within 3-7 business days. Deliveries to remote or complex coverage areas may require additional working days.
* International orders generally take around 1-3 weeks for delivery, depending on the distance and frequency of couriers to that country from India.
* Expedited shipping options are available for quicker delivery for both domestic and international orders at an additional cost. For more details on charges and estimated delivery times, please email us at care@sarveda.com or WhatsApp us at +91 9535975075.
* Orders are delivered between 9 AM and 6 PM, Monday through Saturday, excluding public holidays.
* Once your order is dispatched, you will receive tracking details via WhatsApp on your registered phone number. If you do not receive your tracking number or any communication from us, please contact us at care@sarveda.com or WhatsApp us at +91 9535975075 and provide your Order ID.
Please note:
* Shipping and handling rates may vary based on factors such as product type, packaging, size, and destination.
* The shipping and handling charges are clearly communicated during checkout, ensuring transparency before you finalize your purchase.
* Sarveda assumes no responsibility for damage to products after delivery.
Returns Policy:
At Sarveda, we aim to ensure your complete satisfaction with every purchase. If you encounter any issues with your order, here’s our returns policy:
* We accept returns within 30 days of delivery for eligible products. To be eligible for a return, the item must be unused and in its original condition.
* To initiate a return, please contact us at care@sarveda.com or WhatsApp us at +91 9535975075 with your order number and details of the issue. Our customer care team will assist you through the return process.
* Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original method of payment.
* Please note that shipping costs are non-refundable. You will be responsible for paying return shipping fees unless the return is due to our error or a defective product.
We strive to make your shopping experience with Sarveda seamless and enjoyable. If you have any questions or need assistance, please feel free to contact our customer support team at any time via email at care@sarveda.com or WhatsApp at +91 9535975075.
Thank you for choosing Sarveda. We look forward to serving you!
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