We, at Sarveda strive to give you the very best shopping experience possible. However if you are not satisfied with our products or our service, please do let us know as its through your feedback that we can improve.Here is a few things that are a part of our Cancellation & Refund policy:
- If an order or herbs has not been shipped yet, it may be canceled partially or fully. The amount paid by you (if it is a prepaid order) would be refunded to you.
- We cannot accept the exchange or return of opened or used products once sold or delivered.
- We are not responsible for any damage caused after delivery.
- For exchange of products, the products being returned are in a sealable condition, with the original receipt/tags intact and in their original packaging, in an undamaged state, and subject to the following terms-
- Returns and exchange requests will be subject to checking and vetting by our team.
- Damages due to neglect, improper usage, or wrong application will not be covered under this Policy.
- Once your return/refund request has been accepted, the process will be completed within 7-21 business days.
- Shipping charges incurred on Free Trials are non-refundable.
- All products, once purchased, are non-refundable. In general, an item may be eligible for return and refund if it fulfills any of the following conditions:
- Sold in a physically damaged condition.
- Sold in quantity lesser than what is mentioned on the pack
- Has missing parts or accessories
- Expired at the tie of receiving the product
- In case the product falls in any of the aforementioned categories, please let us know within 7 days of receiving the product. You can reach us on +919845751678 or write to us at care@sarvedalife.com.
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